PRIVACY NOTICELastupdated August 25, 2020 Thank you for choosingto be part of our community at ScoutIQ LLC (“Company”, “we”,“us”, or “our”). We are committed to protecting your personalinformation and your right to privacy. If you have any questions or concernsabout this privacy notice, or our practices with regards to your personalinformation, please contact us at support@scoutiq.co.When you visitour website https://scoutiq.co (the "Website"), andmore generally, use any of our services (the "Services", whichinclude the Website), we appreciate that you are trusting us with yourpersonal information. We take your privacy very seriously. In this privacynotice, we seek to explain to you in the clearest way possible what informationwe collect, how we use it and what rights you have in relation to it. We hopeyou take some time to read through it carefully, as it is important. If thereare any terms in this privacy notice that you do not agree with, pleasediscontinue use of our Services immediately.This privacy noticeapplies to all information collected through our Services (which, as describedabove, includes our Website), as well as any related services, sales, marketing or events.Please read thisprivacy notice carefully as it will help you understand what we do withthe information that we collect. TABLE OF CONTENTS1. WHAT INFORMATION DO WE COLLECT?2. HOW DO WE USE YOUR INFORMATION?3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?5. HOW LONG DO WE KEEP YOUR INFORMATION?6. HOW DO WE KEEP YOUR INFORMATION SAFE?7. DO WE COLLECT INFORMATION FROM MINORS?8. WHAT ARE YOUR PRIVACY RIGHTS?9. CONTROLS FOR DO-NOT-TRACK FEATURES10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?11. DO WE MAKE UPDATES TO THIS NOTICE?12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 1. WHAT INFORMATION DOWE COLLECT?
Personal information you disclose to usIn Short: We collect information that you provide to us.We collect personalinformation that you voluntarily provide to us when you register onthe Website, express an interest in obtaining information about us orour products and Services, when you participate in activities onthe Website or otherwise when you contact us.The personal informationthat we collect depends on the context of your interactions with us andthe Website, the choices you make and the products and features you use.The personal information we collect may include the following:Personal InformationProvided by You. Wecollect names; emailaddresses; usernames; passwords; debit/credit cardnumbers; and other similar information.Payment Data. We may collect data necessary to process yourpayment if you make purchases, such as your payment instrument number (such asa credit card number), and the security code associated with your paymentinstrument. All payment data is stored by Stripe. You may find their privacy notice link(s)here: https://stripe.com/privacy.All personal information that you provide to usmust be true, complete and accurate, and you must notify us of any changes tosuch personal information.
Information automatically collectedIn Short: Some information — such as your InternetProtocol (IP) address and/or browser and device characteristics — is collectedautomatically when you visit our Website. We automatically collect certain informationwhen you visit, use or navigate the Website. This information doesnot reveal your specific identity (like your name or contact information) butmay include device and usage information, such as your IP address, browser anddevice characteristics, operating system, language preferences, referring URLs,device name, country, location, information about who and when you useour Website and other technical information. Thisinformation is primarily needed to maintain the security and operation ofour Website, and for our internal analytics and reportingpurposes. Like many businesses, we also collectinformation through cookies and similar technologies. The information we collect includes: Log and Usage Data. Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings). Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system configuration information. 2. HOW DO WE USE YOURINFORMATION?In Short: We process your information for purposes basedon legitimate business interests, the fulfillment of our contract with you,compliance with our legal obligations, and/or your consent.We use personalinformation collected via our Website for a variety of businesspurposes described below. We process your personal information for thesepurposes in reliance on our legitimate business interests, in order to enterinto or perform a contract with you, with your consent, and/or for compliancewith our legal obligations. We indicate the specific processing grounds we relyon next to each purpose listed below.We use the informationwe collect or receive: To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the consent of the testimonial. If you wish to update, or delete your testimonial, please contact us at support@scoutiq.co and be sure to include your name, testimonial location, and contact information.
Request feedback. We may use your information to request feedback and to contact you about your use of our Website.
To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order. To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services. To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent. 3. WILL YOUR INFORMATIONBE SHARED WITH ANYONE?In Short: We only share information with your consent, to comply withlaws, to provide you with services, to protect your rights, or to fulfillbusiness obligations.We may process or share your data that we holdbased on the following legal basis: Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.More specifically, wemay need to process your data or share your personal information in thefollowing situations: Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 4. DO WE USE COOKIES AND OTHER TRACKINGTECHNOLOGIES?In Short: We may use cookies and other tracking technologies to collectand store your information.We may use cookies andsimilar tracking technologies (like web beacons and pixels) to access or storeinformation. Specific information about how we use such technologies and howyou can refuse certain cookies is set out in our Cookie Notice. 5. HOW LONG DO WE KEEPYOUR INFORMATION?In Short: We keep your information for as long as necessary to fulfill thepurposes outlined in this privacy notice unless otherwise required by law.We will only keep yourpersonal information for as long as it is necessary for the purposes set out inthis privacy notice, unless a longer retention period is required or permittedby law (such as tax, accounting or other legal requirements). No purpose inthis notice will require us keeping your personal information for longerthan the period of time inwhich users have an account with us.When we have noongoing legitimate business need to process your personal information, we willeither delete or anonymize such information, or, if this is not possible (forexample, because your personal information has been stored in backup archives),then we will securely store your personal information and isolate it from anyfurther processing until deletion is possible. 6. HOW DO WE KEEP YOURINFORMATION SAFE?In Short: We aim to protect your personal information through a system oforganizational and technical security measures.We have implementedappropriate technical and organizational security measures designed to protectthe security of any personal information we process. However, despite oursafeguards and efforts to secure your information, no electronic transmissionover the Internet or information storage technology can be guaranteed to be100% secure, so we cannot promise or guarantee that hackers, cybercriminals, orother unauthorized third parties will not be able to defeat our security, andimproperly collect, access, steal, or modify your information. Although we willdo our best to protect your personal information, transmission of personalinformation to and from our Website is at your own risk. You shouldonly access the Website within a secure environment. 7. DO WE COLLECTINFORMATION FROM MINORS?In Short: We do not knowingly collect data from or market to children under18 years of age.We do not knowinglysolicit data from or market to children under 18 years of age. By usingthe Website, you represent that you are at least 18 or that you are theparent or guardian of such a minor and consent to such minor dependent’s use ofthe Website. If we learn that personal information from users less than 18years of age has been collected, we will deactivate the account and takereasonable measures to promptly delete such data from our records. If youbecome aware of any data we may have collected from children under age 18,please contact us at support@scoutiq.co. 8. WHAT ARE YOUR PRIVACYRIGHTS?In Short: In some regions, such as the European Economic Area, you haverights that allow you greater access to and control over your personalinformation. You may review, change, or terminate your account at anytime.In some regions (likethe European Economic Area), you have certain rights under applicable dataprotection laws. These may include the right (i) to request access and obtain acopy of your personal information, (ii) to request rectification or erasure;(iii) to restrict the processing of your personal information; and (iv) ifapplicable, to data portability. In certain circumstances, you may also havethe right to object to the processing of your personal information. To makesuch a request, please use the contact details provided below. We will consider and act upon any requestin accordance with applicable data protection laws.If we are relying onyour consent to process your personal information, you have the right towithdraw your consent at any time. Please note however that this will notaffect the lawfulness of the processing before its withdrawal, nor will itaffect the processing of your personal information conducted in reliance onlawful processing grounds other than consent.If you are resident inthe European Economic Area and you believe we are unlawfully processing yourpersonal information, you also have the right to complain to your local dataprotection supervisory authority. You can find their contact detailshere: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.If you are resident inSwitzerland, the contact details for the data protection authorities areavailable here: https://www.edoeb.admin.ch/edoeb/en/home.html.If you have questionsor comments about your privacy rights, you may email usat support@scoutiq.co. Account InformationIf you would at anytime like to review or change the information in your account or terminate youraccount, you can: ■ Contact us using the contact informationprovided.Upon your request toterminate your account, we will deactivate or delete your account and informationfrom our active databases. However, we may retain some information in our filesto prevent fraud, troubleshoot problems, assist with any investigations,enforce our Terms of Use and/or comply with applicable legal requirements.Cookies and similartechnologies: Most Web browsers are set to accept cookies bydefault. If you prefer, you can usually choose to set your browser to removecookies and to reject cookies. If you choose to remove cookies or rejectcookies, this could affect certain features or services of our Website. Toopt-out of interest-based advertising by advertisers onour Website visit http://www.aboutads.info/choices/.Opting out of emailmarketing: You can unsubscribe from our marketing emaillist at any time by clicking on the unsubscribe link in the emails that we sendor by contacting us using the details provided below. You will then be removedfrom the marketing email list – however, we may still communicate with you, forexample to send you service-related emails that are necessary for theadministration and use of your account, to respond to service requests, or forother non-marketing purposes. To otherwise opt-out, you may: ■ Contact us using the contact informationprovided. 9. CONTROLS FORDO-NOT-TRACK FEATURESMost web browsers andsome mobile operating systems and mobile applications include a Do-Not-Track(“DNT”) feature or setting you can activate to signal your privacy preferencenot to have data about your online browsing activities monitored and collected.At this stage, no uniform technology standard for recognizing and implementingDNT signals has been finalized. As such, we do not currently respond to DNTbrowser signals or any other mechanism that automatically communicates yourchoice not to be tracked online. If a standard for online tracking is adoptedthat we must follow in the future, we will inform you about that practice in arevised version of this privacy notice. 10. DO CALIFORNIARESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?In Short: Yes, if you are a resident of California, you are grantedspecific rights regarding access to your personal information.California Civil CodeSection 1798.83, also known as the “Shine The Light” law, permits our users whoare California residents to request and obtain from us, once a year and free ofcharge, information about categories of personal information (if any) wedisclosed to third parties for direct marketing purposes and the names andaddresses of all third parties with which we shared personal information in theimmediately preceding calendar year. If you are a California resident and wouldlike to make such a request, please submit your request in writing to us usingthe contact information provided below.If you are under 18years of age, reside in California, and have a registered account with theWebsite, you have the right to request removal of unwanted data that youpublicly post on the Website. To request removal of such data, pleasecontact us using the contact information provided below, and include the emailaddress associated with your account and a statement that you reside inCalifornia. We will make sure the data is not publicly displayed onthe Website, but please be aware that the data may not be completely orcomprehensively removed from all our systems (e.g. backups, etc.). CCPA Privacy NoticeThe California Code ofRegulations defines a "resident" as:(1) every individual who is in the State of California for otherthan a temporary or transitory purpose and(2) every individual who is domiciled in the State of Californiawho is outside the State of California for a temporary or transitory purposeAll other individuals are defined as"non-residents." If this definition of "resident"applies to you, certain rights and obligations apply regarding your personalinformation. What categories of personal information do wecollect? We have collected the following categories ofpersonal information in the past twelve (12) months:
CategoryExamplesCollectedA. IdentifiersContact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name
YESB. Personal information categories listed in the California Customer Records statuteName, contact information, education, employment, employment history and financial information
YESC. Protected classification characteristics under California or federal lawGender and date of birth
NOD. Commercial informationTransaction information, purchase history, financial details and payment information
NOE. Biometric informationFingerprints and voiceprints
NO
F. Internet or other similar network activityBrowsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements
NOG. Geolocation dataDevice location
NO
H. Audio, electronic, visual, thermal, olfactory, or similar informationImages and audio, video or call recordings created in connection with our business activities
NO
I. Professional or employment-related informationBusiness contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us
NO
J. Education InformationStudent records and directory information
NO
K. Inferences drawn from other personal informationInferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
NO We may also collectother personal information outside of these categories in instances where youinteract with us in-person, online, or by phone or mail in the context of: Receiving help through our customer support channels Participation in customer surveys or contests; and Facilitation in the delivery of our Services and to respond to your inquiriesHow do we use andshare your personal information?More information about our data collection andsharing practices can be found in this privacy notice. You may contact us by emailat support@scoutiq.co, or by referring to the contact details at thebottom of this document. If you are using an authorized agent toexercise your right to opt-out, we may deny a request if the authorized agentdoes not submit proof that they have been validly authorized to act on yourbehalf. Will your information be shared with anyoneelse? We may disclose your personal information withour service providers pursuant to a written contract between us and eachservice provider. Each service provider is a for-profit entity that processesthe information on our behalf. We may use your personal information for ourown business purposes, such as for undertaking internal research fortechnological development and demonstration. This is not considered to be"selling" of your personal data. ScoutIQ LLC has not disclosed or sold anypersonal information to third parties for a business or commercial purpose inthe preceding twelve (12) months. ScoutIQ LLC will not sell personalinformation in the future belonging to website visitors, users and otherconsumers. Your rights with respect to your personal data Right to request deletion of the data - Requestto delete You can ask for the deletion of your personalinformation. If you ask us to delete your personal information, we will respectyour request and delete your personal information, subject to certainexceptions provided by law, such as (but not limited to) the exercise byanother consumer of his or her right to free speech, our compliancerequirements resulting from a legal obligation or any processing that may berequired to protect against illegal activities. Right to be informed - Request to know Depending on the circumstances, you have a rightto know: whether we collect and use your personal information; the categories of personal information that we collect; the purposes for which the collected personal information is used; whether we sell your personal information to third parties; the categories of personal information that we sold or disclosed for a business purpose; the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and the business or commercial purpose for collecting or selling personal information.In accordance with applicable law, we are notobligated to provide or delete consumer information that is de-identified inresponse to a consumer request or to re-identify individual data to verify aconsumer request. Right to Non-Discrimination for the Exercise ofa Consumer's Privacy Rights We will not discriminate against you if youexercise your privacy rights. Verification process Upon receiving your request, we will need toverify your identity to determine you are the same person about whom we havethe information in our system. These verification efforts require us to ask youto provide information so that we can match it with the information you havepreviously provided us. For instance, depending on the type of request yousubmit, we may ask you to provide certain information so that we can match theinformation you provide with the information we already have on file, or we maycontact you through a communication method (e.g. phone or email) that you havepreviously provided to us. We may also use other verification methods as thecircumstances dictate. We will only use personal information providedin your request to verify your identity or authority to make the request. Tothe extent possible, we will avoid requesting additional information from youfor the purposes of verification. If, however, if we cannot verify youridentity from the information already maintained by us, we may request that youprovide additional information for the purposes of verifying your identity, andfor security or fraud-prevention purposes. We will delete such additionally providedinformation as soon as we finish verifying you. Other privacy rights you may object to the processing of your personal data you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA. you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.To exercise these rights, you can contactus by email at support@scoutiq.co, or by referring to thecontact details at the bottom of this document. If you have a complaint abouthow we handle your data, we would like to hear from you. 11. DO WE MAKE UPDATESTO THIS NOTICE?In Short: Yes, we will update this notice as necessary to stay compliantwith relevant laws.We may update thisprivacy notice from time to time. The updated version will be indicated byan updated “Revised” date and the updated version will be effective as soon asit is accessible. If we make material changes to this privacy notice, we maynotify you either by prominently posting a notice of such changes or bydirectly sending you a notification. We encourage you to review this privacynotice frequently to be informed of how we are protecting yourinformation. 12. HOW CAN YOU CONTACTUS ABOUT THIS NOTICE?If you have questionsor comments about this notice, you may email usat support@scoutiq.co or by post to:ScoutIQ LLC 14 Inverness Dr E Suit G-236Englewood, CO 80112United States HOW CAN YOU REVIEW,UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?Based on the applicable laws of your country,you may have the right to request access to the personal information we collectfrom you, change that information, or delete it in some circumstances. Torequest to review, update, or delete your personal information,please visit: app.scoutiq.co. We will respond to your request within30 days.This privacy policy was created using Termly’s Privacy Policy Generator.Custom BrandingHide “Powered by Termly” logoCustomize PolicyStyleThemeCreate New ThemeSharp (Default)Select "Create New Theme"to edit your policy style.APPLY THEME To create a custom theme, pleaseupgrade. Pro+ plans start as low as